I'm not receiving the login email

Check your spam and promotions folders, wait a couple of minutes, and request a new link if it doesn't arrive.

  1. Check your email's spam or promotions folder.
  2. Wait a couple of minutes: sometimes it takes a moment.
  3. If it still hasn't arrived, request a new link from the app. The previous one will no longer work.

If you opened the link on another device, request it again from the phone you want to use to log in.

Still have questions? Write to us at soporte@bloqia.es.