How do I report a breakdown or a problem?
Explain it in your own words, in writing or by dictating, and the app will fill out the report for you.
- Tap New incident on Home.
- Under Tell us what's going on, write what is happening, where, and since when. You can also tap Dictate and explain it out loud.
- Tap Continue. The app will fill in the title, description, category, and priority.
- If any information is missing, you will see some questions under To complete the report: tap one and answer it in the description.
- Add photos if they help explain the problem.
- Review the form and publish the incident.
If the auto-fill doesn't work, the form will open with your text in the description so you can complete it manually.
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Still have questions? Write to us at soporte@bloqia.es.